FREQUENTLY ASKED QUESTIONS

What is the performance schedule?

Please click here to visit our tickets page and view the most up-to-date calendar.

What is the running time of the show?

THE PROM is approximately 2 hours and 25 minutes, including one 15-minute intermission.

Is there an age limit/recommendation?

THE PROM is recommended for ages 8 and older. Children under the age of 4 are not permitted in the theatre.

What should I wear to the show?

There is no specific dress code. Formal attire is not required.

Where is the theatre located?

The Longacre Theatre is located at 220 W 48th St (between 7th and 8th Avenue). Click here to view on a map.

When is the box office open?

The Longacre Theatre box office is open Monday – Saturday from 10:00am to 8:00pm and Sundays from 12:00pm – 6:00pm (when there is an evening performance, open until curtain).

Are group tickets available?

Yes. Call 866-302-0995 or click here for more information on how to purchase tickets for groups 10+.

How can I get the best seats?

Guarantee the best seats by purchasing premium tickets. Click here to buy now.

Is there a rush or lottery policy?

There are a limited number of $40 general rush tickets that can be purchased on the day-of at the Longacre Theatre box office (220 West 48th Street). There is a two-tickets per person limit on rush tickets, which are available on a first-come, first served basis, subject to availability. Seat locations will vary.

I have a ticketing question. Who can I contact?

For ticketing questions, call 212-239-6200 or visit Telecharge.com.